Partnership-focused care for your clients

Fast-track admissions • Transparent outcomes • Warm handoffs

Why Refer to Hearthwell

Fast Intake (Under 48 Hours)

From referral to first session in under 48 hours—usually same or next day. No waitlists, no barriers.

Warm Handoffs

We coordinate directly with your team, not through generic intake lines. Real conversations with real clinicians.

Transparent Reporting

Regular updates on attendance, progress, and clinical needs. You’ll always know how your client is doing.

ASAM-Aligned Programs

PHP (Level 2.5) and IOP (Level 2.1) meet national standards for post-detox outpatient care.

Step-Up/Step-Down Flexibility

Clients can move between levels of care without discharge or re-referral. One team, one path.

Integrated Housing

Optional sober living coordinated with treatment—rare in the Seacoast region. Housing and clinical care work together, not in silos.

Who We Partner With

We work closely with healthcare providers and community partners throughout New Hampshire and the Seacoast region.

Healthcare Providers

Detox centers and withdrawal management programs

Residential and inpatient treatment facilities

Hospital emergency departments

Urgent care facilities

Primary care providers (PCPs)

Psychiatrists and MAT prescribers

Other Referral Sources

Court systems and probation departments

Employee Assistance Programs (EAPs)

Insurance care management teams

Recovery community organizations

Self-referrals and family referrals

Referral Process

Step 1: Submit Referral

Choose the option that works best for you:

Option A: Call our admissions line: (978) 722-4325
Option B: Fax referral form: (978) 633-3130
Option C: Complete online referral form (see Contact section below)

What We Need:

Client name, date of birth, contact information
Brief clinical summary (diagnosis, substances used, treatment history)
Current medications (especially MAT)
Insurance information
Level of care recommendation (PHP vs IOP)
Any safety concerns or special needs

Step 2: Insurance Verification

We verify benefits within 24 hours and contact the referring provider with coverage details and out-of-pocket costs for the client.

Step 3: Schedule Intake

First appointment scheduled within 48 hours. Clinical assessment conducted, treatment plan developed, and client begins programming.

Step 4: Ongoing Communication

Progress updates sent to referring provider (with ROI). Discharge planning coordinated in advance. Warm handoff to next level of care or community supports.